Lawful Approach
At Lawful Approach, we are
committed to ensuring customer satisfaction with every purchase. Please review
our policy below:
Order Cancellation
We reserve the right to cancel any
order without prior notice. Customers may cancel their order within 24 hours of
placing it; after this period, cancellations will no longer be accepted. For
cancellations made after the order has been handed over to the courier or
picked up for shipping, a handling charge of ₹120 (Rupees One Hundred Twenty)
will be deducted, and the remaining amount will be credited back to the
customer’s account within 7–10 working days, depending on the financial
institution’s processing time.
Non-Delivery Due to Customer
Reasons
If a confirmed prepaid order is not
delivered due to reasons attributable to the customer, such as refusal to
accept, incorrect address, or unavailability, a handling charge of ₹120 (Rupees
One Hundred Twenty) will be deducted, and the remaining amount will be credited
back to the customer’s account within 7–10 working days, depending on the
financial institution’s processing time.
Return and Refund Policy
We do not accept returns or provide
refunds for items purchased through our website. However, if you receive a
damaged product, you must initiate a replacement request within 7 days from the
date of delivery. To qualify for a replacement, customers must provide clear
video proof of unboxing the package, showing both the package condition and the
damaged product. For printing-related damages, you must also initiate the
replacement request within 7 days of delivery, after providing images of the
printing-related damages. This process helps
us accurately assess the issue and improve our services.
Replacement Process
To initiate the replacement
process, please contact us via email at Support@lawfulapproach.com or call our customer
support at +91 8982108755. Once your replacement request is approved, the
replacement will be processed and shipped within 5–7 business days. If a
replacement is not possible due to product unavailability, we will offer an
alternative solution, such as store credit or a refund, at our discretion.
Customer Support
We appreciate your understanding
and support. If you have any questions regarding our policy, feel free to reach
out to our customer service team.
Thank you for choosing Lawful
Approach!